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Support
WebCast: Microsoft Windows 2000 Terminal Server Licensing
Description and Troubleshooting
March 15, 2001
Microsoft
Windows 2000 Terminal Services
Home page for technical documentation on Windows 2000 Terminal Services from
Microsoft
How
to Activate a Terminal Services License Server and Install CALs Over
the Internet
Microsoft Knowledge Base Article Q237811 - The process of deploying
and tracking licenses within an organization is enhanced in Windows
2000 Terminal Services. Terminal Services Licensing now includes a
Licensing wizard to download license packs and manage license
quantities for Windows (updated 1/31/2000)
Optimizing
Applications for Windows 2000
Terminal Services; If an application was designed to
operate in a multi-user environment, only minor changes
will be needed to turn it into an application
How
to Apply Group Policy Objects to Terminal Services Servers
Microsoft Knowledge Base Article Q260370 - Microsoft
Windows 2000 Terminal Services servers are installed for
users in Application Server mode. When the Windows 2000
Terminal Services servers are in a Windows 2000 Active
Directory domain, the domain administrator implements
Group Policy Objects (GPOs) to the Terminal Services
server to control the user environment. This article
describes the recommended process of applying GPOs to
Terminal Services without adversely affecting other
Windows 2000 servers on the network (updated 8/31/2000)
Using
Terminal Services for Remote Administration
This white paper provides an overview of the remote
administration mode of the Terminal Services component
How
to Configure Automatic Logon to a Terminal Server
Microsoft Knowledge Base Article Q260711 - Describes how
to set up automatic logon on a Terminal Server. (updated
6/13/2000)
Windows
2000 Terminal Services Scaling
This white paper provides capacity and scaling results,
testing methodology and detailed performance analysis of
the Terminal Services component
How
to Configure Proxy Packet Filters for Terminal Server
Access on the Same Server
Microsoft Knowledge Base Article Q258544 - When you
install Microsoft Proxy Server 2.0 on a computer running
Windows NT 4.0 Terminal Server Edition or Windows 2000
Server with the Terminal Server component and packet
filtering enabled, you need to create a custom filter to
allow access. (updated 4/5/2000)
Microsoft Windows
Hardware Compatability List
Searchable Hardware Compatability List (HCL) is a
compilation of computers and computer hardware that have
been extensively tested with Windows operating systems.
How
to Enable a User to Log On Using a Terminal Server Client
Microsoft Knowledge Base Article Q232057 - This article
describes what you need to do to log on to Windows 2000
Terminal Server using a Terminal Server client computer.
(updated 8/28/2000)
Application
Specification for Windows 2000
Application Spec for Windows Logo Program.
How
to install ODBC or MDAC on Terminal Server
Microsoft Article Q216149 The installation of Microsoft
Data Access Components (MDAC) presents special challenges
when installing on Terminal Server and since the Terminal
Service Licensing service uses ODBC, an incorrect
installation of MDAC will render the service inoperable.
Source: support.microsoft.com (Nov 1999)
Description
of Default Security Settings in
Windows 2000 - This article describes some of the default
security settings in Windows 2000
How
to Minimize Graphics Use with Terminal Server
Microsoft Knowledge Base Article Q226931 - The use
of animated graphics can slow the screen refresh rate on a
Terminal Server client. Minimize the use of animated
graphics within programs and the operating system whenever
possible. (updated 12/29/1999)
Frequently
Asked Questions about Windows 2000
Terminal Services FAQ - information installing terminal
services, connecting clients and application
compatibility
How
to Run the Terminal Services Licensing Tool from Another
Computer
Microsoft Knowledge Base Article Q263315 - You
may want to run the Terminal Services Licensing tool
from another Windows 2000 client, for remote
administration or troubleshooting purposes. This article
describes how to do this. (updated 6/5/2000)
Introducing
the Windows 2000 Server Family
The Windows® 2000 Server operating systems are the
next generation of the Windows NT® Server series of
operating systems. In addition to providing a
comprehensive Internet and applications platform
How
to Use the Terminal Services Remote Control Feature
Microsoft Knowledge Base Article Q232792 - This
article describes how to use the Remote Control
feature in Windows 2000 Terminal Services. (updated
8/28/2000)
Introducing
Windows 2000 Advanced Server
contains all of the features and functionality of
the standard version of Windows 2000 Server, plus
additional features for organizations that require
higher levels of scalability, reliability, and
availability.
Optimizing
Applications for Windows 2000 Terminal Services and
Windows NT 4.0 Terminal Server Edition.
Microsoft Whitepaper that provides guidelines for
ensuring that applications run well under Windows 2000
Terminal Services. It also provides information on
enhancing the user experience by tuning the
application for the Terminal Services environment
and taking advantage of the capabilities that
Terminal Services provides. Source: Microsoft.com
(Sept 1999)
Management
Services
The Microsoft® Windows® 2000 Server operating
system gives adminstrators the tools and
technologies they need to efficiently maintain
servers and networked users from a centralized
location.
Removing
Additional Permissions Granted to Terminal
Services Users
Microsoft Knowledge Base Article Q238965 -
To allow older programs to run correctly under
Terminal Services in Windows 2000, additional
permissions are granted to Terminal Services
users. This article describes how to remove these
additional permissions. (updated 6/13/2000)
Securing
Terminal Server Communications Between Client and
Server
Microsoft Knowledge Base Article Q232514 -
This article describes how to enable secure
communications between a Terminal Server client and
a Windows 2000 server running Terminal Services.
(updated 9/12/2000)
Microsoft
Documentation Connectivity
-
186566 - Connection Configuration in Terminal Server
Network issues
-
150543 - Windows NT, Terminal Server, and Microsoft Exchange
Services Use TCP/IP Ports
-
294720 - How to Server Publish a Terminal Server with ISA While
also Running Terminal Services on the ISA Server
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187623 - How to Change Terminal Server's Listening Port
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304304 - Configuring the Remote Desktop Client to Connect to a
Specific Port
-
326945 - How to Change the Listening Port in the Windows Terminal
Server Web Client
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187628 - Using Telnet to Test Port 3389 Functionality
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284439 - Using the Terminal Services Advanced Client to
Troubleshoot Terminal Services Disconnection Issues
-
140325 - How to Determine Loss of Client/Server Connection
-
314825 - How to Troubleshoot Black Hole Router Issues
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120642 - TCP/IP and NBT Configuration Parameters for Windows 2000
or Windows NT (MTU)
-
170359 - How to Modify the TCP/IP Maximum Retransmission Timeout
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813130 - A Computer May Lose Network Connectivity Under High
Stress - pre-SP5 hotfix
-
272142 - Users Are Automatically Logged Off When Attempting to Log
on to Terminal Services
-
216783 - Unable to Completely Disconnect a Terminal Server
Connection
-
329405 - DNS Name Resolution Does Not Work for Users Who Are Not
Administrators - fixed in SP4
Rdp protocol problems
-
258021 - Event ID 52 When You Start Terminal Services
-
232476 - Terminal Server Client Connections and Logon Limited by
MaxWorkItem and MaxMpxCt Values
-
190162 - Terminal Server and the 2048 Open File Limitation
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Life after MS02-047: Making Web-Based Remote Desktop Work - by
Alex K. Angelopoulos
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328002 - You Cannot Connect to Terminal Services from a Web Page
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323597 - Windows XP Clients Cannot Connect to a Windows 2000
Terminal Services Server
-
270588 - Remote Desktop Protocol Clients Cannot Connect to
Terminal Services Server
-
312030 - Cannot Connect to a Windows 2000-Based Computer with
Terminal Services Installed and RDP Listener Is "Down"
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329896 - Error Message: Because of a Security Error, the Client
Could Not Connect to the Terminal Server
-
323497 - Error Message: The RDP Protocol Component "DATA
ENCRYPTION" Detected an Error... - after SRP1
Logon problems, related to user profile
-
EventLog: "EventID: 1000 - Windows cannot unload your registry file."
- caused by Symantec NAV 7.6
-
294268 - Roaming Profiles Are Not Unloaded on a Computer That Is
Running Terminal Services When GPOs Are Applied - IE 5.5 on W2K
-
817171 - Roaming Profiles Are Not Unloaded on a Computer That Is
Running Terminal Services - IE 6 on W2K
-
327612 - User Profile Unload Failure When You Start, Quit, or Log
Off NetMeeting - fixed in SP4
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289564 - Issues When Windows 2000 Loads and Unloads Profile
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327462 - Windows XP SP1 and Windows 2000 SP4 Check for Existing
Roaming User Profile Folders When a Roaming User Profile Is Created
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CTX101705 - Troubleshooting Slow Logons
Security
Configuration
-
260370 - How to Apply Group Policy Objects to Terminal Services
Servers
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231287 - Loopback Processing of Group Policy
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322143 - HOW TO: Administer GPOs in Windows 2000
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323639 - HOW TO: Create Custom Administrative Templates in Windows
2000
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294751 - Terminal Services Group Policy Objects - 2003
- Download the
Group Policy Management Console - 2003
-
195461 - How to Set Up a Logon Script Only for Terminal Server
Users
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186566 - Connection Configuration in Terminal Server
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260711 - How to Configure Automatic Logon to a Terminal Server
-
Citrix ica/ini file reference - PDF document
-
250776 - Windows 2000 Terminal Services Issues in an Active
Directory Domain Environment
-
243535 - Terminal Services Client Roaming Profile Is Inconsistent
or Overwritten
-
214470 - How to Move the Location of a Locally Cached Profile
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236621 - Cannot Move or Rename the Documents and Settings Folder
-
257592 - Changes in File Types and File Association Features in
Windows 2000 and Windows Server 2003
-
322042 - Input Language of Terminal Server Client Does Not Match
That of Terminal Server Session - fixed in SP4
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Configuring Terminal Server for Differing Time Zones - 2003
-
295951 - Number Lock Status Is Not Synchronized During Terminal
Services Session - fixed in SP3
-
258070 - NUM LOCK Not Synchronized When Using ALT+TAB in Terminal
Server Client - on W9x clients
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237559 - Keyboard Stops Responding to Input During RDP Terminal
Session
-
186624 - Terminal Server Client Shortcut Key Combinations
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How to enable the taskbar clock
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818465 - HOW TO: Use Group Policy to Permit Users to Redirect and
Play Audio in a Remote Desktop Session to Terminal Services in Windows
Server 2003
-
Enabling Audio Mapping for Remote Desktop/Terminal Services
Performance
Problems
-
821225 - A Windows 2000 Terminal Server That Is Configured with
Citrix Metaframe Software Can Become Slow and Unresponsive - preSP5
hotfix
-
824309 - Very Long Logon Time When You Try to Connect to Citrix
MetaFrame or Citrix 1.8 - preSP5 hotfix
-
307931 - Terminal Server Hangs for 5-10 Seconds When a New User
Logs On
-
324446 - Terminal Server and Connected Terminal Services Clients
Pause When a Terminal Services Client Logs On or Logs Off - preSP5
hotfix
-
828326 - Terminal Services: Logoff of a Client Is Slower Than
Expected - preSP5 hotfix
-
822834 - Spooler Failure Causes High CPU Usage in the Winlogon.exe
and Spoolsv.exe Processes on a Windows 2000 Terminal Server - preSP5
hotfix
-
140552 - How to Optimize Windows NT to Run Over Slow WAN Links
with TCP/IP
-
317357 - Terminal Services Performance Problem Because of
Contention on CmpRegistryLock
-
811964 - Terminal Services Program May Run More Slowly on Windows
2000 Than on Windows NT 4.0
-
265396 - Slow Network Performance Occurs When You Select a File on
a Share That Uses NTFS - fixed in SP4
-
304229 - 16-Bit OLE Servers Started from 16-Bit Programs Create
Extra VDMs in Terminal Server Sessions - fixed in SP4
Load Balancing & Scaling
General issues
Office 97 / 2000 / XP
-
224313 - How to Install Office 2000 on Windows 2000 Terminal
Server
-
262689 - OFF2000: How to Apply the Office 2000 SR-1/SR-1a Update
to Windows 2000 with Terminal Services
-
262584 - OFF2000: Install Office 2000 to Windows NT 4.0 Terminal
Server
-
254841 - OFF2000: Internal Error 2755, When You Try to Install
from a Remote Windows Terminal Server Client
-
274473 - OFF2000: Windows Installer Runs Every Time Help Is Used
on Windows Terminal Server or Windows 2000 Server
-
319517 - OL2002: Error Message When You Use Outlook 2002 on
Microsoft Windows 2000 Terminal Services
-
263837 - OLEXP: How to Manually Remove and Reinstall Outlook
Express in Windows 2000
-
290375 - How to Install Office XP on Windows 2000 Terminal Server
-
311241 - How to Customize Office XP for Terminal Services
-
821257 - "Not Enough Memory" Error Message When You Search for
Clips in an Office XP Document During a Terminal Services Session -
pre-SP5 hotfix
-
282599 - OFFXP: What Is CTFMON and What Does It Do?
-
210231 - OFF97: How to Install Office onto Terminal Server - NT
4.0
-
301966 - ACC97: Error Message When You Try to Start Access 97 in
Terminal Server
-
Microsoft Access, Terminal Server and/or Citrix - by Granite
Consulting
Internet Explorer
-
286019 - How to Install Internet Explorer on Windows NT 4.0
Terminal Server Edition
-
154780 - How to Use Kiosk Mode in Microsoft Internet Explorer
-
197159 - Dr. Watson Error in Internet Explorer 4.0 When Running
After Installation on Terminal Server - NT 4.0
-
221863 - Error Message: A Previous Program Installation Was Never
Completed - with IE
-
271246 - Screen May Flicker Using Internet Explorer on Terminal
Services - IE 5.5
Client / server application issues
-
272582 - Windows 2000 Terminal Services Incorrectly Closes Files
on Remote Shares
-
322019 - Data Loss Occurs When You Copy Files Over the Network -
fixed in SP4
-
818528 - Problems When More Than One User Accesses the Same File
Through Terminal Services - pre-SP5 hotfix
-
299603 - PRB: "Error reading file" Error Message on Windows 2000
Terminal Services
-
294816 - Programs Run from Network Share on TS Close or Generate
Errors
Misc.
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